What to know
before you book.

All services performed at Perfect Brows Studio are non-refundable. Permanent makeup is a skilled, time-intensive service — once a session has been completed, the work, materials, and appointment time cannot be returned.

Results vary based on individual skin type, lifestyle, aftercare compliance, and natural healing. Because these factors are unique to each client, variation in outcome does not constitute grounds for a refund.

Deposits are non-refundable under all circumstances and will be applied toward the cost of your appointment.

I reserve time exclusively for each client. Last-minute cancellations and no-shows leave that time unfillable and directly impact my ability to serve other clients on the waitlist.

• Cancellations with 48+ hours' notice: deposit transferred to a rescheduled appointment.
• Cancellations with less than 48 hours' notice: deposit forfeited. A new deposit is required to rebook.
• No-shows (no contact, no cancellation): deposit forfeited and future bookings may be declined.
• Rescheduling is permitted once per booking. Repeated reschedules may require a new deposit.

To cancel or reschedule, please contact me directly by phone or text at (512) 572-5072. Do not attempt to modify your appointment through the booking system alone without notifying me.

Your health and safety — and the health of every client who visits this studio — matters. I reserve the right to refuse service to any client who arrives showing signs of a contagious illness, including but not limited to:

• Active cold, flu, or respiratory illness (coughing, sneezing, congestion, fever)
• Active cold sores or herpes outbreak (especially for brow-adjacent work)
• Pink eye or other contagious eye infections
• Any illness that creates a risk of transmission in a close-contact environment

If you arrive and I determine it is not safe to proceed, the appointment will be rescheduled and your deposit retained for that future visit.

Please plan to arrive on time. Appointments begin at their scheduled time — arriving late cuts into the precision and care your results require.

• Arrivals up to 10 minutes late: service will proceed with the time remaining.
• Arrivals 15+ minutes late: the appointment may need to be rescheduled. Deposit is forfeited.

If you're running behind, please text me as soon as you know. I'll do my best to accommodate when possible, but I cannot guarantee it.

A perfecting session (touch-up) is recommended 6–10 weeks after your initial appointment and is priced separately. This session refines the shape, fills any areas that healed lighter, and ensures your results are exactly where they should be.

• Touch-up window: 6–10 weeks post-initial appointment.
• Touch-ups outside this window (10+ weeks) are booked as a color refresh and priced accordingly.
• Annual touch-ups are recommended to maintain color and shape as pigment naturally fades.